At p9game, your personal data belongs to you — and we take that responsibility seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and protected, and what rights you have over your own data as a registered p9game player based in Pakistan.
These cards summarise the most important points of this Privacy Policy. They are not a substitute for reading the full document below, but they give every p9game player a clear picture of how their data is handled.
p9game collects only the personal information necessary to operate your account, process payments, verify your identity, and comply with our international gaming license obligations. We do not collect data we do not need.
p9game does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used to run your account, process JazzCash and EasyPaisa transactions, and improve your experience on the platform.
All data transmitted between your device and p9game's servers is protected using industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information are never transmitted in plain text.
You have the right to access, correct, or request deletion of your personal data held by p9game at any time. Requests can be submitted via our live support chat or by contacting our compliance team directly using the details in this policy.
p9game uses session cookies, preference cookies, and analytics cookies to deliver a fast, personalised platform experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect platform functionality.
JazzCash, EasyPaisa, and bank transfer data processed through p9game's cashier is handled in accordance with our payment processors' own privacy standards. p9game never stores your full JazzCash PIN or bank account password.
This Privacy Policy applies to all personal data processed by p9game in connection with your use of the p9game platform at p9game.pro. By registering an account or using our services, you acknowledge that you have read and understood this policy. If you have any questions, please contact our support team before using the platform.
p9game operates as an online gaming and sports betting platform under an international gaming license, offering services to registered players including cricket betting, live casino, slots, and other gaming products. The p9game platform is accessible at p9game.pro and is designed for English-speaking Pakistani players aged 21 and above.
For the purposes of this Privacy Policy, p9game acts as the data controller — meaning we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf (for example, payment processors like JazzCash and EasyPaisa, or identity verification services), those providers act as data processors and are contractually obligated to handle your data only in accordance with our instructions and this policy.
References to "p9game", "we", "us", or "our" in this document refer to the p9game platform and its operating entity. References to "you", "your", or "the player" refer to the individual accessing or using the p9game platform.
p9game collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and — where required — from third-party identity verification and fraud prevention services. The categories of data we collect are set out in the table below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Registration form, KYC document upload |
| Contact Data | Mobile number (JazzCash / EasyPaisa linked), email address, city of residence (e.g. Karachi, Lahore, Islamabad) | Registration form, account settings |
| Financial Data | JazzCash wallet reference, EasyPaisa account reference, bank account name and branch, transaction history, deposit and withdrawal amounts in PKR | Cashier transactions, payment processor callbacks |
| Technical Data | IP address, device type, operating system, browser type, session tokens, login timestamps | Automated collection via platform |
| Usage Data | Games played, bets placed, wagering history, bonus usage, session duration, platform navigation patterns | Automated collection via platform |
| Communications Data | Live chat transcripts, support ticket content, emails sent to p9game | Direct communication with support team |
| Verification Data | Copies of CNIC, proof of address documents, selfie photographs submitted for identity verification | KYC process, account verification requests |
p9game does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required by our international gaming license's KYC and responsible gaming obligations. If you voluntarily disclose such information to our support team, it will be handled with the highest level of confidentiality.
p9game uses your personal data for the following purposes, each of which is supported by a lawful basis described in Section 4 of this policy:
p9game will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or identifying a new lawful basis for processing.
p9game processes your personal data on the following legal grounds:
Where p9game processes your data on the basis of consent — primarily for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing will not affect your ability to use the p9game platform or access your account.
p9game does not sell, rent, or trade your personal information. We may share your data with carefully selected third parties only where necessary and only to the extent required for the specific purpose:
As p9game operates under an international gaming license, some of your personal data may be transferred to and processed in jurisdictions outside Pakistan. Where such transfers occur, p9game ensures that appropriate safeguards are in place — including contractual data protection clauses — to maintain a level of protection consistent with this Privacy Policy.
p9game uses the following categories of cookies and similar tracking technologies when you access the platform:
You can control and manage cookies through your web browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your p9game account and using core platform features. Instructions for managing cookies are available in your browser's help documentation. p9game's cookie settings panel (accessible from the platform footer) also allows you to adjust your non-essential cookie preferences at any time.
p9game retains your personal data for as long as your account remains active and for a period thereafter as required by our international gaming license obligations and applicable law. The following retention periods apply as a general guide:
Where p9game no longer has a lawful basis to retain your personal data, we will securely delete or anonymise it in accordance with our internal data destruction procedures.
p9game implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While p9game takes extensive measures to protect your data, you also play an important role. Use a strong, unique password for your p9game account, enable 2FA, never share your login credentials, and always log out from shared devices. If you suspect unauthorised access to your account, contact our support team immediately.
As a p9game player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or the email address displayed in the footer of this page.
Request a copy of the personal data p9game holds about you. We will respond within 30 days of a verified request.
Request correction of inaccurate or incomplete personal data held in your p9game account records.
Request deletion of your personal data where p9game no longer has a lawful basis to retain it, subject to regulatory retention requirements.
Request that p9game restricts processing of your data while a complaint or accuracy dispute is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to p9game processing your data for direct marketing or on the basis of legitimate interests, where your rights override those interests.
p9game will not charge a fee for exercising your data rights unless a request is manifestly unfounded or excessive. We may ask you to verify your identity before processing a rights request to ensure we do not disclose data to an unauthorised party.
p9game is strictly intended for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately suspend that account, void any associated balances, and permanently delete all personal data associated with the account in accordance with our data retention policy.
If you are a parent or guardian and believe that a person under the age of 21 has registered an account on p9game using false information, please contact our support team immediately. We will investigate the matter promptly and take all necessary action, including data deletion, without undue delay.
The p9game platform may contain links to third-party websites or services — for example, links to our licensed game providers' information pages or payment method help centres. This Privacy Policy applies exclusively to data processed by p9game. We are not responsible for the privacy practices of any third-party website, and we encourage you to review the privacy policy of any external site you visit before providing personal information.
p9game does not endorse or make representations about the privacy standards of third-party sites linked from the platform. If you access a third-party site via a link on p9game, you do so at your own risk and subject to that site's own terms and privacy policy.
p9game reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations under our gaming license, or applicable law. When material changes are made, we will notify registered players via the email address on file and display a prominent notice on the platform for a minimum of 30 days following the update.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Your continued use of the p9game platform following the publication of a revised policy constitutes your acceptance of the changes.
To ensure you always have access to the most current version of our Privacy Policy, we recommend bookmarking this page. Significant updates affecting how we process your personal data will always be communicated directly to your registered contact details before they take effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way p9game handles your personal data, please get in touch with our Data Protection team using the following contact options:
p9game aims to acknowledge all privacy-related queries within 48 hours and to resolve substantive requests within 30 calendar days. For complex requests — such as a full subject access request — we may require up to 60 days and will notify you of any extension within the initial 30-day window.
If you are not satisfied with how p9game has handled your privacy concern after raising it with us directly, you have the right to escalate your complaint to our international gaming license authority's player protection division.
Now that you know how we protect your privacy, log in to your p9game account and enjoy cricket betting, live casino, and slots — with instant JazzCash deposits and full data security every step of the way.
21+ only. Please gamble responsibly. This Privacy Policy applies to all p9game accounts and services.